GAME REFERENCE

Loyalty Program Built Around Your Account

Our Loyalty Program turns every session at erek31 into tier progress you can see. Slots, live tables and sportsbook tickets all feed the same point balance, and your...

Tiered RewardsPoint MultipliersPersonal HostCashier PriorityWeekly Boosters

Enter Game Lobby Read FAQ

How Our Loyalty Program Works

The erek31 Loyalty Program is our in-house rewards engine — not a third-party scheme. Every wager across slots, live dealer rooms and sportsbook markets earns Loyalty Points at a published rate, and accumulated points push you up five tiers from Bronze to Diamond. Higher tiers shorten withdrawal review windows, raise weekly point multipliers and open invite-only tournaments. Your tier is visible in

the account header, refreshed live as you play, with no manual claim step required.

EDITORIAL PICKS

Loyalty Program Feature Cards

Tiers

Five-Step Tier Ladder

Bronze, Silver, Gold, Platinum and Diamond each carry their own perk sheet. Climb by wagering across any product — slot spins, baccarat hands and sportsbook tickets all count toward the same total balance.

Points

Live Point Multipliers

Weekly themed multipliers attach to selected providers or sport markets. When the booster is active, your normal point rate doubles or triples on those titles, and the eligible list sits inside your account dashboard.

Host

Diamond Host Channel

Diamond tier opens a private host line for cashier escalation, custom limit reviews and tournament invitations. The host stays with your account, so you don't restart context every time you reach out for help.

SERVICE CONTEXT

Loyalty Program Gameplay Mechanics

Auto-Enrolment Your account joins the Loyalty Program at Bronze the moment...

Cross-Product Earning Slots, live casino tables and sportsbook tickets share one point...

Weekly Reset Cadence Tier progress accumulates lifetime, but multiplier weeks reset every Monday...

Mobile Tier Tracking The tier bar sits at the top of the mobile...

SIDE BY SIDE

Loyalty Program Transparency Table

Program Type

In-house tiered rewards across casino, live dealer and sportsbook products with a single shared point ledger.

Earn Volatility

Steady — points accrue per wager at a published rate, with weekly multiplier windows adding predictable upside.

Supported Devices

Android, iOS browsers and desktop. Tier status syncs in real time across every device signed into the same erek31 account.

Access Region

Available to Indonesia accounts where local law permits, with Rupiah balances and DANA, OVO, GoPay or QRIS funding.

MOBILE READY

Loyalty Program on Your Phone

On mobile the Loyalty Program lives one tap away. The tier bar pinned above the lobby grid shows your current point balance, the next tier threshold and any...

Pinned Tier Bar

Push Tier Alerts

One-Tap Booster List

Live Point Counter

SUPPORT

Loyalty Program Help Paths

Tier Questions Live chat handles tier calculation queries 24/7. Share your username and the agent pulls your point ledger, explains the next threshold and confirms which booster weeks have already credited.

Booster Disputes If a multiplier week didn't credit on an eligible title, drop a ticket with the round ID. The team replays the wager log and adjusts points within one cashier cycle.

Diamond Host Diamond accounts get a named host reachable through a private channel for limit reviews, tournament seats and personal cashier escalation outside standard queue order.

EDITORIAL CLARITY

Loyalty Program Fairness Signals

Published Rates

Point earn rates per product sit on a public terms page. The number you read there is the number applied to your wager.

Live Ledger

Every point credit lists the round ID, stake and product. You can audit your own tier progress line by line.

Provider Neutral

Pragmatic, Evolution, PG Soft and sportsbook tickets earn on the same scale, with multiplier weeks rotating fairly across providers.

No Expiry Tricks

Lifetime tier points do not silently decay. Only weekly multiplier windows reset, and that reset is clearly timestamped.

Cashier Parity

Tier perks shorten review queues but never override KYC. Withdrawal integrity stays the same regardless of Diamond status.

Dispute Window

You have 30 days to flag any missing point credit. The team responds with a full audit trail of the wagers under review.

SIDE BY SIDE

Loyalty Program Versus Sibling Pages

vs Promotions Page

Promotions are time-bound campaigns you opt into. The Loyalty Program runs continuously in the background of every wager, no code or claim button required.

vs VIP Club

Diamond is the top Loyalty tier and feeds the VIP Club invite list. VIP adds bespoke limits; Loyalty handles the underlying point engine.

vs Cashback

Cashback returns a slice of net loss weekly. Loyalty rewards gross wager regardless of outcome, so the two stack rather than overlap.

vs Tournaments

Tournaments rank players on leaderboard scoring for a specific title. Loyalty Points keep accruing across every game you open in parallel.

vs Referral

Referral pays a one-off credit when a friend funds their account. Loyalty pays continuously on your own play across all products.

vs Welcome Offer

The welcome offer applies only to your first deposits. Loyalty starts on day one too but never expires across the life of your account.

vs Daily Missions

Missions reward specific tasks like five live blackjack hands. Loyalty has no task list — it credits automatically on every eligible wager.

SERVICE CONTEXT

Loyalty Program Highlights at a Glance

Five Tiers Bronze through Diamond, each with its own multiplier band, cashier priority and weekly point ceiling visible on your dashboard.

One Ledger Slots, live tables and sportsbook tickets feed the same point balance, so mixed sessions still climb the tier ladder steadily.

Weekly Boosters Rotating multiplier weeks attach to selected providers or sport markets, doubling or tripling earn rates on the eligible list.

Auto Credit Points post the second a round settles. No manual claim, no daily check-in chore and no code entry required at any tier.

Host Access Diamond unlocks a personal host channel for cashier escalation, limit reviews and direct tournament seat invitations all year.

Indonesia Ready Tier perks apply to Rupiah accounts funded by DANA, OVO, GoPay or QRIS, with WIB-aligned reset times for booster windows.

Loyalty Program Questions Answered

You're already in. Every erek31 account starts at Bronze tier on the day registration completes, with no opt-in form, no code paste and no separate login. Your first wager begins earning points immediately.

Yes. Single bets, parlays and live in-play tickets all credit Loyalty Points at the published sportsbook rate. The points feed the same ledger as your slot and live casino activity for one combined tier track.

Booster weeks roll over every Monday at 00:00 WIB. The active multiplier and its remaining time appear at the top of your account dashboard, so you can plan sessions around the strongest earn windows.

Lifetime tier points do not silently decay, but maintaining Platinum and Diamond requires a quarterly wager threshold. The dashboard shows your maintenance progress so the renewal date is never a surprise.

Diamond accounts see a private host contact button in the account header. The same host handles your cashier escalations, limit reviews and tournament invites, so context carries across every conversation you start.

Open a support ticket with the round ID and the title you played. The team replays the wager log against the eligible booster list and adjusts your point balance within one cashier cycle, usually same day.

Fully. The tier bar pins above the mobile lobby grid, points refresh live after each round and push notifications flag tier upgrades plus new booster weeks the moment they go live on your account.